Return Policy

MONEY-BACK GUARANTEE

If you are not satisfied for any reason we are more than happy to return or exchange within the first 30 days of receiving your order. We will issue the refund after your artwork has been returned. Only orders within the 48 contiguous states are eligible for free returns and exclude all oversize artwork or custom orders.

Cancellation Policy

Orders can be requested for cancellation before being shipped

FREE RETURN EXCLUSIONS

Oversize artwork sizes 36x36, 48x48, 32x48, 40x60

Custom Orders

Orders outside the 48 contiguous states

Customers outside of the contiguous United States can return oversize items but are responsible for shipping charges.

RETURN/EXCHANGE PROCESS

If you would like to return or exchange your order please email us at sales@grandart.com with the order number, reason for return, photos of your purchase, or if exchanging the preferred item number in order to receive a free return shipping label.